Shipping policy

 

Shipping Policy

 


 

Order Processing

 


All orders are processed within 1–3 business days.


Once your order has been processed, you will receive a confirmation email with your tracking details.


Please note:

 

  • Orders are not processed on weekends or public holidays

  • During peak periods, processing times may be slightly longer

 

 

 

 

Delivery Time

 


Estimated delivery time:

 

  • Europe: 9–13 business days

  • Other regions: 9–15 business days

 

 

 

All delivery times are estimates and not guaranteed.

These timeframes include both processing and shipping.

 

 

 

Shipping Costs

 

 

  • We offer free shipping on all orders

  • No discount code is required — it is automatically applied at checkout

 

 

 

 

Tracking Your Order

 


All orders are shipped with a trackable shipping method.


Once your order has been dispatched, you will receive a tracking number via email.


Please note:

 

  • Tracking updates may take a few days to appear

  • In some cases, tracking becomes active once the parcel reaches your local carrier

 

 

 

 

Delays

 


While we aim to deliver within the estimated timeframe, delays may occur due to:

 

  • High demand periods

  • Customs processing

  • Carrier issues

 


We appreciate your patience and understanding.

 

 

 

Incorrect Address

 


Please ensure that your shipping details are correct at checkout.


We are not responsible for:

 

  • Incorrect or incomplete addresses

  • Failed delivery due to customer error

 


If an order is returned due to an incorrect address, additional shipping fees may apply.

 

 

 

Lost or Stolen Packages

 


Once your package has been handed over to the carrier, we are no longer responsible for:

 

  • Lost packages

  • Stolen items after delivery

 


If you experience an issue, we recommend contacting the carrier directly.

 

 

 

Customs & Import Fees

 


For international orders:

 

  • Customs duties and import taxes may apply

  • These costs are the responsibility of the customer

 


We advise checking your local regulations before placing an order.

 

 

 

Contact

 


If you have any questions regarding your order, please contact us:
info@your-jersey.com